Placeholder. Not legal text and not legal advice. Billing terms are separated from the Terms of Service because plans and prices change on a different schedule from the agreement itself. Replace this document entirely before taking a payment.
Each tier, its price, its billing period, the seat count, and the quotas that apply. This should match the plan catalogue the service is actually configured with — the two disagreeing is the version of this document that causes chargebacks.
What it grants, that it may change or end, and how much notice that carries.
Who processes payments, what card details we do and do not hold, the currency, and the treatment of taxes and VAT.
That subscriptions renew automatically, at what interval, and when the customer is notified before each renewal.
How to cancel, when it takes effect, and what access remains for the paid period already covered.
The refund position, and separately the statutory right of withdrawal where consumer law grants one — including how it interacts with immediately-supplied digital content.
How much notice a price change carries and what a customer may do in response.
What happens when a quota is reached: whether the service throttles, refuses, or bills. Whichever it is must match the entitlement service's actual behaviour.
When a downgrade takes effect and what happens to devices enrolled beyond the new seat count.
Retry behaviour, the grace period, and when access ends.